Medicare Education

Medicare Counselor Services

Our Medicare counselors provide FREE counseling and support services and are certified by the Illinois Senior Health Insurance Program (SHIP).

Advocate Health Care and SHIP are dedicated to educating individuals and their caregivers about Medicare and their available insurance options.

Services are also available for people on Medicare due to a disability.

Our SHIP certified Medicare counselors can help with:

  • ✔ New to Medicare counseling
  • ✔ Medicare Supplement Insurance counseling
  • ✔ Medicare Advantage Plan counseling and enrollment
  • ✔ Prescription Drug Plan counseling and enrollment
  • ✔ Medicare Annual Enrollment assistance
  • ✔ Medicare education webinars
  • ✔ Medicare Claims and Appeals
  • ✔ Understanding your Medicare Beneficiary Rights and Guarantees
  • ✔ Physician and hospital bills including Supplement Insurance Claims
  • ✔ Senior benefit program & discounts

To schedule an appointment, contact:

Maureen Centeno

[email protected]

(630) 929-8884

Associated with:

Advocate Condell Medical Center

To learn more about your Medicare options visit:

Our Locations

Office Hours


8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am-5:00 pm


9:00 am-5:00 pm


7:30 am-11:00 am